Free pilot first
Every approved program starts with a free 14-day pilot, with no payment details required. We encourage you to use the pilot to decide whether Praxis fits your program before you subscribe.
First payment
If you are not satisfied after your first payment for any plan, you can request a full refund within 14 days of that payment. No reason is required.
Renewals
Subscriptions renew automatically. If a renewal was charged and you meant to cancel, contact us within 7 days of the renewal date and we will refund it in full and end the subscription.
After that window, renewals are not refundable, but you can cancel at any time to stop future charges.
Cancelling
You can cancel at any time. Your access continues until the end of the period you have already paid for; we do not refund partial periods outside the windows above.
How to request a refund
Payments for Praxis are processed by Paddle.com, our Merchant of Record. To request a refund, reply to your Paddle receipt email, use the link at paddle.net, or email us at hello@paracode.ai with the email address used at checkout.
Approved refunds are returned to the original payment method. Banks usually take 5–10 business days to show the credit.
Contact
Questions about a charge? Email hello@paracode.ai. Praxis is a product of Paracode.